Everyone one involved in the sales process was helpful and easy to work with. There was no pressure and all of my questions where responded too quickly and professionally. The price for the motorcycle was better than any other in the area. By area I mean 500 miles from Jacksonville, FL. The four star rating is given only because I did see the same bike for less, but it was located in Las Vegas. I would recommend Motorcycles of Charlotte for purchase of a motorcycle. (Employee: Doug Bishop)